Returns & Exchanges

At Shark Robot, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed merchandise. If your items are defective or the wrong size, we are here to help you get the gear you love.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging if possible, ensuring all tags are attached and the items are in their original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing